Frequently Asked Questions
About Our Products
What makes HOUSE OF DALGAARD products different?
HOUSE OF DALGAARD combines carefully selected cosmetic formulas with high-quality ingredients and modern beauty science. Our haircare collection is designed around everyday hair needs such as hydration, nourishment, strength, shine, volume and scalp care.
Our formulas feature ingredients such as keratin, rosemary oil, caffeine, vitamin E, shea butter, botanical extracts, aloe vera and nourishing plant oils, depending on the individual product.
We believe effective haircare should be both beautiful and purposeful — with carefully considered formulas designed to become part of your everyday ritual.
Where are HOUSE OF DALGAARD products made?
Our products are manufactured in Europe. Products in our collection are produced within the European Union, primarily in Latvia, with certain products potentially manufactured elsewhere in the EU. The exact country of origin is stated on the individual product packaging.
Our manufacturing facilities operate according to strict European cosmetic regulations and are certified according to ISO 22716 Good Manufacturing Practices (GMP).
Are your products COSMOS or ECOCERT certified?
Most of our formulas are certified according to the international COSMOS standard by ECOCERT, either as COSMOS Natural or COSMOS Organic, depending on the individual formula.
Because certification applies to individual formulas, not the entire collection, we always recommend checking the certification information displayed on the specific product page.
Are House of Dalgaard products vegan?
Our collection includes vegan formulas, and the relevant vegan certification or claim is displayed on the individual product where applicable.
As formulations can differ from product to product, we recommend checking the individual product page for the most accurate information.
Are your products cruelty-free?
Yes. Our products are cruelty-free. The manufacturing standards we work with do not involve animal testing of the finished products or their ingredients.
Ingredients & Formulas
Where can I find the full ingredient list?
The complete INCI ingredient list is available on every individual product page.
We believe in transparency, which is why you can see exactly what is contained in each formula before purchasing. The ingredient list on the product page is the most current version and should always be used as the reference point.
What does INCI mean?
INCI stands for International Nomenclature of Cosmetic Ingredients. It is the standardized system used to list cosmetic ingredients.
Ingredients are listed according to cosmetic labelling regulations, allowing customers to identify the ingredients contained in a product regardless of language or country.
Which key ingredients do you use in your haircare?
Our formulas feature a variety of carefully selected ingredients, depending on the product.
Some of the key ingredients found throughout our haircare collection include:
Keratin — a strengthening protein commonly used in haircare to help improve the appearance and feel of damaged or weakened hair.
Rosemary Oil — a botanical oil used in scalp and haircare formulations and associated with nourishing and revitalizing properties.
Caffeine — used in selected formulas as part of scalp and haircare formulations.
Vitamin E — an antioxidant commonly used to support conditioning and nourishment.
Shea Butter — a rich plant-derived ingredient valued for its nourishing and moisturizing properties.
Aloe Vera — known for its soothing and hydrating properties.
Plant & Botanical Extracts — selected formulas contain botanical ingredients such as nettle, ginkgo, burdock and sea kale extracts.
The exact ingredients and concentrations vary between products, so always refer to the individual product's INCI list.
Are your products made with natural ingredients?
Many of our formulas contain a high percentage of ingredients of natural origin, and some formulas are certified COSMOS Natural or COSMOS Organic.
The percentage of natural and organic-origin ingredients varies by product. For this reason, we provide the relevant information on individual product pages rather than making one blanket claim across the entire collection.
Do your products contain fragrances?
Some products contain fragrance, while others may have a different formulation. Fragrance information is provided on the individual product page together with the complete INCI list.
Certain products also contain naturally derived essential oils, which can contribute to both the product's scent and its formulation.
Can I use HOUSE OF DALGAARD products if I have sensitive skin or a sensitive scalp?
Everyone's skin and scalp is different. Although our products are formulated according to European cosmetic safety requirements, individual ingredients may not be suitable for everyone.
If you have known allergies or sensitivities, we recommend reviewing the complete INCI list before use and performing a patch test when appropriate.
If you experience irritation, discontinue use.
Are your products free from parabens, silicones, mineral oils or sulfates?
This can vary depending on the individual formula. Rather than making a blanket claim across the entire HOUSE OF DALGAARD collection, we recommend checking the complete INCI list on each product page.
This gives you the most accurate information about exactly what is — and is not — in each formula.
Using Our Products
How do I know which products are right for my hair?
Each product page includes information about the product's intended benefits, key ingredients and recommended use.
You can also explore our collection according to your haircare needs, including hydration, nourishment, repair, volume and scalp care.
If you're unsure which products to choose, our Contact Us page is always available — we'd be happy to help you build a routine.
Can I combine several HOUSE OF DALGAARD products?
Absolutely. Our products are designed to work beautifully as part of a complete haircare routine.
For example, you can combine a shampoo and conditioner with a treatment, leave-in product or scalp care product depending on your individual hair needs.
Always follow the individual product's instructions for use.
Are HOUSE OF DALGAARD products suitable for all hair types?
Many of our products are suitable for a wide range of hair types, but each formula has its own intended use and characteristics.
We recommend reading the individual product description to find the best match for your hair and scalp.
Safety & Quality
Are HOUSE OF DALGAARD products safe?
Our products are manufactured in accordance with European cosmetic regulations and are subject to the required safety and compliance standards for cosmetic products sold within the European Union.
Our manufacturing facility operates according to ISO 22716 Good Manufacturing Practices, covering areas such as production, quality control, storage and handling.
Are your products tested on animals?
No. Our products and their ingredients are not tested on animals.
How long do the products last after opening?
The recommended period after opening is indicated on the product packaging by the PAO (Period After Opening) symbol, where applicable.
For the most accurate information, always refer to the packaging of your individual product.
Where can I find the usage instructions?
Usage instructions are provided on the individual product page and on the product packaging.
We recommend following the directions provided for the specific product you are using.
Orders & Delivery
Do you ship throughout the EU?
Yes. HOUSE OF DALGAARD ships throughout the European Union.
Available delivery options, delivery times and shipping costs are displayed during checkout and may vary depending on your destination.
How long does delivery take?
Delivery times depend on your destination and the specific order. Your estimated delivery time and available shipping options will be shown during checkout.
Can I return my order?
Yes. If you wish to return an order, please visit our Returns & Refunds page for information about eligibility, time limits and how to initiate a return.
How can I contact HOUSE OF DALGAARD?
We're always happy to hear from you.
For questions about products, orders, ingredients or anything else, please visit our Contact Us page and send us a message. Our team will get back to you as soon as possible.
Still have a question?
We're here to help.
Contact HOUSE OF DALGAARD → Info@houseofdalgaard.com
